How To Claim Your Prize:

Upon discovering that you have won, for minor prizes, you can proceed to one of our sales offices that is located in Sunny Isle or Frederiksted on St. Croix, and Downtown at Kronprindsens Gade, St. Thomas. Hours of operation are 8:00 a.m. - 4:00 p.m. Monday - Friday.

For St. Thomas Winners, major prizes – prizes in excess of $1200 – must be redeemed at the main office located at 5800 Krondprindsens Gade on St. Thomas. Hours of operation are 8:00 a.m. - 5:00 p.m. Monday - Friday.

For St. Croix Winners, Prize Winning Payouts for any prize valued above $1200.00 plus terminal will require the ticket bearer to redeem their winnings at the Sunny Isle Shopping Center Lottery Office location, or at the Frederiksted Ticket Sales Office.

All prizes in excess of $1200 require that the claimants present two pieces of identification with photographs and complete a claims form with some pertinent information.

The turnaround time for prize payments in the amount of $1,200.00 and above is one day. The payments will be made in the form of a check.

Prizes for winning tickets must be submitted within six (6) months after the draw date.

Present your ticket at any Virgin islands Lottery Office:

St. Croix:

Sunny Isles Ticket Sales Office
Phone: (340) 778-6360 • Fax: (340) 778-0683
Hours: 8:00 a.m. - 4:00 p.m. Monday - Friday

Frederiksted Ticket Sales Office 
Phone: (340) 772-2025 • Fax: (340) 772-4148
Hours: 8:00 a.m. - 4:00 p.m. Monday - Friday 

St. Thomas:

St. Thomas Ticket Sales Office (Spenceley Building)
75 Corner
5800 Krondprindsens Gade
(The Franklin Building in Market Square)
Hours: 8:00 a.m. - 5:00 p.m. Monday - Friday

St. John:

Lumberyard Complex
St. John Ticket Sales Office
Phone: (340) 776-6676 • Fax: (340) 779-8126
Hours: 8:00 a.m. - 4:00 p.m. Monday - Friday

Off-island winners may redeem their tickets by mailing to:

The Virgins Island Lottery
5800 Krondprindsens Gade
St. Thomas, VI 00802

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